If Apple service center can’t repair it in a day, they may mail your working phone after a few days. We suggest that you use the warranty of the device to have it fixed for free. Should the phone’s screen stays black after performing the two procedures above, you can assume the screen has malfunctioned.
#Iphone 4 screen lights up but no picture software
If the problem is caused by an unknown software glitch, the screen should be working again normally by now. Wait for your iPhone to restore the phone and restarts itself.Once iTunes detects your phone, go to the Summary tab and click on and click on Restore iPhone … button.Select your iPhone when it appears in iTunes.If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps.Connect your iPhone to the computer with the lighting cable that came with your device.In your computer, make sure that iTunes is up-to-date.This is the most that you can do in this case. The next logical troubleshooting step that you can try is by using iTunes to wipe the phone clean via factory reset. Once the Apple logo appears, release the buttons to allow the phone to restart.Wait until the Apple logo appears on the screen.
Do i have to send my phone for repair? What is wrong with my phone? Is it a hardware problem due to my phone being defective? I have only dropped my phone once to my carpet and it survived the drop. Restarting and using the sound buttons to reboot the phone doesn’t work. I tried charging my phone using a different cable, outlet and on my laptop but my phone still doesn’t respond. The sound, power and control buttons are working but nothing is shown on my screen. I am sure that no one dropped my phone when i was sleeping. There are no noticeable cracks/scratches on the front, side and back of my iPhone.
The sound and vibration works but the screen is black. The phone had at least 20% battery before i sleep yesterday. I bought it around a month ago on 20 December 2017. My new iPhone 8 won’t turn on when i woke up this morning to charge it. Problem 1: iPhone 8 screen is not working, stays black even if the phone powers on If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers. If you can, kindly include the exact error messages you are getting to give us an idea where to start. We hope that you’ll find our solutions helpful.īefore we proceed let us remind you that you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. In this post, we cover three issues that some users reported last week. Hello Apple fans! Welcome to today’s #iPhone8 troubleshooting article.
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